Shipping policy
Shipping Information
Where We Ship
Moods currently ships to:
• United Kingdom (UK)
• European Union (EU)
• Worldwide
Delivery Times & Costs
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Express (UK Only) | 1-2 business days | £5.99 |
| Standard (UK Only) | 3-5 business days | FREE |
| EU & Worldwide | Varies by destination |
🚚 Please Note: Delivery times are estimates and are not guaranteed. If your order is placed outside of the UK, you may incur Brexit or other ROW customs related charges.
United Kingdom
Enjoy FREE UK Standard Delivery on ALL orders, for a limited time only.
-
Express Delivery: £5.99 (Royal Mail tracked, 1-2 business days)
Delivery Information
- Orders are delivered Monday to Saturday
- You'll receive a confirmation email and tracking number when your order is dispatched
- These delivery times are estimates and cannot be guaranteed
Northern Ireland, Channel Islands, Scottish Islands, Isle of Man, Scilly Isles & Scottish Highlands
Enjoy FREE Standard Delivery on orders £50 or more.
For orders under £50:
- Standard Delivery: £3.99 (Royal Mail tracked, 4-5 business days)
- Express Delivery: £5.99 (Royal Mail tracked, 2-3 business days)
Delivery Information
- Orders are delivered Monday to Saturday
- You'll receive a confirmation email and tracking number when your order is dispatched
- These delivery times are estimates and cannot be guaranteed
- Orders may incur Brexit or other customs-related charges
Europe
(Includes - Germany, France, Italy & Ireland)
- Orders dispatched via courier on a 3-5 business day service
- These delivery times are estimates and cannot be guaranteed
- Orders may incur Brexit or other customs-related charges
International
USA - Enjoy FREE delivery on order £150 or more. £15 for orders under £150.
Rest of the World - £25 on all orders
Delivery Information
- Orders are dispatched via courier on a 5-7 business day tracked service
- Deliveries occur Monday to Friday
- You'll receive a confirmation email and tracking number once dispatched
- These delivery times are estimates and cannot be guaranteed
Tracking & Couriers
We use trusted courier services to ensure fast and reliable shipping.
Once your order is dispatched, you'll receive a tracking number via email
FAQ & Customer Support
Have a question?
Visit our Help Centre to find answers to frequently asked questions.
Need assistance?
Our Customer Care Team is ready to help! Get in touch here.